PROCESSES / APPLICATIONS
A concrete process. An agent with work to do.
Agents connect information, rules and actions to handle business tasks. This page presents application examples to help you identify a first process; it does not present measured client results. Each deployment requires defined sources, permissions, supervision and a baseline metric.
Start with a concrete task.
- Information
- Rules
- Actions
Sources · permissions · supervision
What work can an agent take on?
These workflows illustrate tasks that can be automated or assisted. We agree on what the agent handles, what requires approval and what goes to your team.
- 24/7 customer support: instantly answers FAQs about pricing, hours, and stock, day or night.
- Scheduling and appointments: books, reschedules, and confirms appointments in your calendar and sends reminders to cut no-shows.
- Sales and leads: receives new contacts, asks qualifying questions, and books demos or meetings with the most interested ones.
- After-sales: reports order status, handles exchanges or returns, and answers usage questions after the purchase.
- Operations and data: gathers information, prepares summaries and proposes or executes actions according to its permissions.
- Human handoff: when a case is complex or urgent, it summarizes the context and passes it to the right person on your team.
Applications by industry
Examples of what we can design with each team. Feasibility and impact are assessed against the operation’s data and systems.
- Logistics and fleets: gather operational signals, prioritize alerts and prepare a report for the team.
- DOOH and media: consolidate campaign data and prepare reports for advertisers.
- Healthcare and genomics: assist administrative and document workflows with professional review and access control.
- Banking and finance: prepare reconciliations, identify exceptions and route them with supporting evidence.
- Retail and e-commerce: consult stock, orders and policies to handle and record requests.
- Professional services: organize inquiries, prepare information and coordinate meetings.
How we bring the use case into your operation
We work with your team to connect the agent to a real process, define its boundaries and support adoption. The channel may be WhatsApp, web or an internal tool, depending on where the work happens.
- Scope defined with the people who know the process.
- Local, private-cloud or hybrid deployment based on data and integration requirements.
- Guidance through setup, adoption and ongoing operation.
- Channels chosen for users, tasks and information sensitivity.
- Integration with authorized sources and systems.
- Review of results, exceptions and adjustments with your team.
How do I start?
You start by telling us which task you want to solve first. We run a short discovery, put the first agent into production and measure it against your numbers. Then you grow from one agent to several working in coordination, at your own pace.
- Discovery: we prioritize the highest-return task.
- Production timeline defined by scope and integrations.
- We measure the result against your numbers and iterate.
- Scale to more agents and more areas whenever you need.
Frequently asked questions
What is an AI agent used for?
It connects information and actions within a process: answering from authorized sources, coordinating tasks, preparing reports or updating systems within its scope. It can work through WhatsApp, web or internal tools and hand exceptions to people.
Are these examples client results?
No. They are application examples for exploring possibilities. A results-based case needs a baseline, measurement period, intervention and observed change; we do not attribute those figures to these examples.
How do I know if it fits my industry?
We review a concrete task, its data, available tools and review requirements. That lets us define what the agent can handle and how to determine whether it adds value.
Do I have to change my tools?
We aim to integrate with your existing systems. We review available access and connections before confirming scope. Users can interact through familiar channels such as WhatsApp or an internal tool.
Where does my data live?
We agree on where data is stored and processed for each workflow. We can design local processing, private cloud or hybrid setups. External integrations and channels have defined data-use boundaries from the start.